Terms of service

At The Bake Shop, we strive to deliver your orders as quickly and efficiently as possible. Our standard delivery policy is as follows:

  1. All orders will be delivered in 24-36 hours once we receive your order.

Please note the following additional details:

  • Our delivery service is available from Monday to Sunday.

  • Delivery times are subject to availability of our delivery partners and may vary based on your location.

  • You will receive a confirmation email and/or SMS with the estimated delivery time once your order is processed.

  • If you have any special delivery requirements or instructions, please mention them in the order notes or contact us directly.

  • In case of any unforeseen circumstances or events beyond our control, we reserve the right to cancel or delay your order delivery. We will inform you about such situations as soon as possible and make alternate arrangements as needed.

  • For any queries or concerns related to your order delivery, please contact our customer support team.

Thank you for choosing The Bake Shop! We hope you enjoy the taste and quality of our products and services.

 

Disclaimers:

Colours: We have made every effort to display as accurately as possible the colours of our products that appear on our website and also to ensure that the colours on screen are as close as possible to the colours of the actual products. However, the colour of the actual products you see on your screen will depend on your monitor, your screen settings and resolution. Accordingly, we cannot guarantee that your monitor’s display of any colour will accurately reflect the colour of the products on delivery and we cannot accept the return of any macaron because it does not match the colour you were expecting from viewing your screen display.

Taste: All our products are developed by rigorous research and development and continuously tested for the perfect flavor to appeal to our customers. Since taste is usually subjective, we cannot accept returns or provide refunds merely because you do not like the taste of a particular product.